Trust Moments Founder to Document AI's Real Estate Revolution at NAR NXT 2026

Cyndie Shaffstall, co-founder and COO of Trust Moments, is developing her 21st book to chronicle the growing role of artificial intelligence in the real estate industry. The new ebook, provisionally titled 100 Leadership Perspectives on AI in Real Estate, will feature interviews with dozens of industry leaders and is set for publication after the NAR NXT conference, taking place November 6–8 in New Orleans. Trust Moments has already contacted more than 200 industry leaders and will continue conducting interviews at the event to capture a comprehensive snapshot of AI development as it transforms real estate.

The project builds on Shaffstall's most recent ebook, Case study: How we built an AI-powered relationship and referral engine (and the things I wish I knew then), published in October. That work examined the experiments and missteps of a small team without a traditional engineering background as they used AI to develop a real estate relationship and referral engine. The new book aims to broaden that perspective by gathering insights from leaders across the industry.

"We are so energized by the way professionals in the real estate field are innovating the use of AI around their own workflows, creating solutions that empower humans," Shaffstall said. "We are reaching out to leaders all over the industry to create a comprehensive picture of where AI is now, where people want it to develop, and how it can make our work better than ever."

Shaffstall emphasized that AI is intended to augment human capabilities rather than replace them. "AI isn't here to replace human cognition – it's meant to empower people, and we're excited to hear how industry leaders are putting it to work," she said. The founding team will be onsite at NAR NXT to conduct interviews and capture more industry perspectives. "To industry leaders attending NAR NXT, please stop by and share your successes and experiences with AI – together we make a stronger, more tech-forward industry," Shaffstall added.

The initiative matters for Texas real estate professionals and technology firms because it promises to consolidate practical lessons from early AI adopters into a single resource. As AI tools become more prevalent in property marketing, client relationship management, and referral generation, access to real-world case studies can help businesses avoid common pitfalls and identify effective strategies. Trust Moments itself is a privacy-first, AI-assisted relationship and referral platform that offers a new level of buyer information, helping agents surface useful behavioral data that can paint a more complete picture of the homes buyers dream of and how to match the right buyer with the perfect home. The ebook could further position the company as a thought leader while giving Texas brokers and agents a benchmark for their own AI adoption efforts.

For more information about Trust Moments, visit the company's website. Industry leaders interested in participating in the ebook can contact the company directly.