Tropical Orthodontics Earns 10th Consecutive Consumer Choice Award, Setting a Decade Benchmark for Patient Trust

For any business, earning a single Consumer Choice Award is a significant validation of customer service. Earning ten in a row is a statement about consistency, trust, and operational excellence. Tropical Orthodontics, led by Dr. Joel Schacher, has achieved exactly that: the practice was recently named a 2026 Consumer Choice Award recipient, marking its tenth consecutive year of recognition from 2017 through 2026. The award, one of Canada's most respected business recognition programs, honors organizations that consistently deliver outstanding service and customer satisfaction. For a specialist orthodontic practice in Mississauga, Ontario, this milestone reflects a decade of sustained excellence in a competitive healthcare market.

Why does this matter for the broader business community? In an era where consumer choices are abundant and loyalty is fleeting, a ten-year streak of independent, consumer-driven awards demonstrates that long-term relationships are still possible when a company prioritizes patient experience alongside clinical outcomes. Tropical Orthodontics has built its reputation on a patient-first approach, combining modern technology with customized treatment plans. The practice offers a comprehensive range of services, including Invisalign® and clear aligners, Pitts 21® braces, Damon® braces, adult and teen orthodontics, bite correction, non-extraction orthodontics, and smile enhancement. Its focus on non-extraction and minimally invasive treatments has resonated with families across Mississauga, Brampton, Oakville, Milton, Etobicoke, and the Greater Toronto Area.

Dr. Schacher, a graduate of the University of Toronto Faculty of Dentistry who completed orthodontic specialty training at the Eastman Dental Center in Rochester, New York, has more than 40 years of experience. He is the founder and president of the Ontario Damon Study Club, has taught orthodontics to dental residents at Hamilton General Hospital, and has served as a guest lecturer for graduate orthodontic residents. Under his leadership, Tropical Orthodontics has become one of the most recognized orthodontic practices in Mississauga, known for embracing innovative treatment systems that support efficient tooth movement and improved patient comfort.

"Receiving the Consumer Choice Award for ten consecutive years, from 2017 through 2026, is an incredible honour," said Dr. Joel Schacher, Certified Orthodontist and Founder of Tropical Orthodontics. "This recognition reflects the trust our patients and families place in us every day. We remain committed to delivering exceptional orthodontic care, embracing innovation, and helping every patient achieve a healthy, confident smile."

The implications for the orthodontic industry are clear: patient satisfaction and clinical innovation are not mutually exclusive. By focusing on reducing the need for unnecessary tooth extractions and invasive procedures, Tropical Orthodontics has demonstrated that a practice can grow while adhering to conservative, patient-centered care. This approach has helped the clinic stand out in the Greater Toronto Area, where families have numerous options for orthodontic treatment. The decade-long award streak also signals to other healthcare providers that consistent investment in patient experience yields measurable, long-term returns in reputation and trust.

As the practice celebrates this achievement, it remains focused on the future. The team continues to provide the high standard of care, innovation, and patient experience that has defined the practice for more than a decade. For consumers, the message is that choosing a provider with a proven track record can lead to better outcomes and a more positive healthcare journey. For businesses, the lesson is that sustained excellence is not accidental—it is built year after year through dedication to the people served.