Denver HVAC Startup Veteran Heating, Cooling, Plumbing & Electric Marks First Year with 18,000 Field Hours and Eyes Texas Expansion
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Denver-based Veteran Heating, Cooling, Plumbing & Electric has completed its first year of operations, logging 18,000 field hours and completing 2,132 jobs. The company, which started with a single HVAC project for a co-worker, has grown to a team of 69 employees and 17 wrapped trucks serving the Denver metro area. It has served approximately 4,000 customers and earned around 350 five-star reviews.
What sets this milestone apart is the company's growth strategy: no outbound sales calls, no email or text blasts, and no typical seasonal slowdown. Instead, the company relied on word-of-mouth and a culture that prioritizes customers and employees equally. As team member Mitchell Thier put it, "It's a win for the customer, a win for the employee, and a win for the company - not just one of those." This approach has led to HVAC and electrical work being booked weeks or months in advance.
The company's success is also tied to its expertise in navigating rebate programs. It has secured more than $1.4 million in approved HEAR (Heat Electrification and Affordability Rebate) projects, helping homeowners access Xcel Energy rebates for high-efficiency HVAC and electrification upgrades. This not only reduces costs for consumers but also promotes energy efficiency.
As Veteran Heating, Cooling, Plumbing & Electric enters its second year, it is actively pursuing licensing and permitting for expansion into Dallas/Fort Worth, with Wisconsin also under consideration. The company is in the early stages of a capital raise to fund this geographic growth. This expansion could bring its veteran-owned, low-pressure sales approach to Texas, potentially impacting the local home services market by introducing a model that emphasizes accountability and community engagement.
The company's growth is particularly notable in the HVAC industry, which often experiences seasonal fluctuations. By avoiding the shoulder-season slowdown, Veteran Heating, Cooling, Plumbing & Electric has demonstrated a sustainable business model that could influence how other companies operate. Its focus on employee satisfaction and customer care, as highlighted by employee Noah Zangara, has been key to its retention and growth.
For Texas, the entry of a company with such a strong track record could mean more options for homeowners seeking reliable HVAC, plumbing, and electrical services. The company's expertise in rebate navigation could also help Texas residents take advantage of similar incentive programs, potentially making high-efficiency upgrades more accessible.
With its first year behind it, Veteran Heating, Cooling, Plumbing & Electric is poised to bring its proven approach to new markets. The company's expansion into Dallas/Fort Worth would mark a significant step in its growth and could set a new standard for home services in the region. For more information about the company, visit servicebyveteran.com.
