Consumer Research by A2Z Cust2Mate Reveals Major Gap in Supermarket Shopping Experience

A2Z Cust2Mate Solutions Corp. (NASDAQ: AZ), a company specializing in AI-powered smart shopping carts, released new consumer research indicating a significant gap between what shoppers expect from supermarkets and what they believe stores currently provide. The survey, which polled 1,600 consumers across the United States, France and Italy, found that 60% of respondents view fast, hassle-free shopping as highly important, but only 36% believe supermarkets consistently deliver that experience. Similar gaps were identified in areas such as pricing transparency, timely promotions and rewards, reflecting growing digital expectations in physical retail.

The findings underscore tangible business impacts for retailers. According to the report, 46% of consumers have missed eligible promotions, 45% have abandoned purchases due to unclear pricing or discounts, and 32% have left stores because of long checkout lines. These statistics highlight the financial consequences of failing to meet modern shopper demands. The survey also revealed strong consumer interest in technology that addresses these pain points. Nearly half of respondents said they would be very or extremely likely to use smart shopping carts that help track spending, locate products, receive discounts and speed up checkout.

For Texas retailers and the broader industry, this research points to a clear opportunity to invest in digital in-store solutions. A2Z Cust2Mate’s platform transforms standard shopping carts into connected commerce platforms, enabling real-time shopper engagement and targeted promotions at the moment of purchase. By bridging the expectation gap, retailers can potentially increase customer loyalty and revenue while optimizing store operations. As the retail landscape evolves, companies that adopt such technologies may gain a competitive edge in meeting the demands of today’s consumers. For more details, the full press release is available at https://nnw.fm/x54vY.

About A2Z Cust2Mate Solutions Corp.: A2Z Cust2Mate Solutions Corp. (NASDAQ: AZ) makes in-store retail smarter by connecting retailers, brands, and shoppers at the Smart Cart. Cust2Mate transforms everyday shopping carts into AI-powered, connected commerce platforms that elevate the in-store experience, turning each visit into a seamless, personalized, and rewarding journey. The Smart Cart platform helps retailers and brands grow revenue through targeted retail media and real-time shopper engagement at the moment purchase decisions are made. It delivers actionable, real-time data that provides full visibility into in-store shopper behavior and decision-making. With its modular, state-of-the-art technology, Cust2Mate enables retailers to increase revenue, optimize store operations, and mitigate loss across their chains at scale. For more information, visit https://nnw.fm/AZ.